About This Quote
We are a 5-star carrier & broker, 7 years in a row. We used to be ranked #4 in the nation until paying customers to write reviews became the norm. However, we are still 1 of only a handful of companies with a 100% customer satisfaction rating. This is different than 5-stars. All of our reviewers have been satisfied and we've received no negative reviews. We have an A- rating with the BBB of Massachusetts (I have no idea why it's a minus as we have no complaints.)
Experience is the key to a successful move and the only one you will speak with regarding your transport needs is the owner, Eric Sailer. We usually can locate a carrier within just a few days of placing your order.
Our process is a simple one. We typically use small “mom & pop” carriers because they:
1. Maintain their equipment.
2. Move swiftly to their destination.
3. Value their customers and the brokers that pay them well.
Transport Tip #2:
The Motor Carrier number (MC #) is distributed by the Federal Motor Carrier Safety Administration in sequential order. If the company you wish to do business with has an MC # greater than 600,000, they have probably been in business less than a year, or they have recently had their licensed revoked and have started a new business with an alternate name and/or owners. This business is highly cyclical and rates change week-to-week. Understanding the ebb and flow of highly competitive routes is important and ensures a timely transport for your vehicle.
Transport Tip #42:
Please, do not ever pay a deposit. You should always have the full details of the transport (carrier’s name, estimated date of pick-up and delivery, driver’s name & phone number, and the dispatcher’s name and phone number) prior to paying any sum of money.
Transport Tip #23:
It is less important what you pay and more important what the carrier gets paid. More money to the carriers will lead to a more timely transport by more professional companies. Ask your broker, what do you think the carrier will get paid to move my vehicle?
Call us @ 888.607.1999 Ext 1
More tips available on our website, www.1stcallautohaul.com
